Can I get a refund on Hotels.com?
From making your trip at ease to finalizing attractive deals for you, hotels.com is one of those sites where you can get the best of facilities with hotel booking, flight reservation, car rentals at the destination city, etc. If you have made a reservation with them, but at the end moment due to some unforeseen circumstances, you are being forced to cancel the same. In this case, you can choose to cancel the booking and avail of a refund from the team. To get a refund on hotels com, you can choose to go through the information given in the article below, which shall help you best with the said process.
Hotels.com Online Refund Process
Upon canceling the booking, you can choose to go through the procedure as explained below and then happen to cancel the made booking. The easy steps to be followed are as follows:
- Reach to their official website of hotels.com, www.hotels.com
- Sign in to your registered account using your login credentials.
- Then, scroll down to Support and FAQs.
- From this section, tap on the Your Bookings option. You will be taken to the bookings you have made.
- Tap and select the preferred booking.
- Then, from the menu option, choose the refund tab.
- This will take you to the refund form. Fill the form out by providing the required details, such as trip details, passenger details, bank account information, etc.
- Then you will get an email to your registered email address. You will also get a refund ticket number which you can refer to for future requirements.
Hotels.com Refund through a Phone Call
Other than the online process, you can also choose to place a request for a refund through a phone call by calling the hotels.com refund number 1 (866) 223-2092. The steps to call them are as follows:
- Reach the official website, and after signing in to your registered account, navigate to the customer service portal.
- On this page, convolute to the contact options.
- Tap on the call option. You will get a number to call them, 1 (866) 223-2092.
- After going through their IVR process, you will have to wait a couple of minutes.
- Then, you can get through an executive from the team.
- The executive shall help you with the best possible solution.
Hotels.com Refund Policy
After going well through the process, you must be wondering if your booking is eligible for a refund or not. To know about these policies, you can go through the given guidelines. The guidelines of hotels.com refund policy are as follows:
- If you have a refundable reservation, you can choose to cancel the booking and get the refund anytime four hours before the departure.
- If you have a non-refundable reservation, you must cancel the same within 24 hours of purchase so that you can get the refund.
- If you have made the booking from a third party, you will have to reach out to the same for a refund, cancellation, or any other change.
Bottom Line- If you have any other query, then you can choose to surf through their webpage or contact them through their available contact procedures. The team shall help you best with the required query.
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